How To Set Up A Microsoft Exchange Account

Setting up an Office 365/Outlook/Exchange business relationship

In this article, y'all will learn how to properly gear up up an Office 365 (Outlook)/Exchange account manually

Written past Reply Team
Updated over a week ago

Do you have 2 footstep verification enabled?

If yes, hither's the link on how to generate an app password for Outlook accounts.

To set an Office 365(Outlook)/Exchange account, make certain that email account settings are right (server/hostname, port, SSL, and countersign). You tin can find this data in your email customer app settings or you tin ask your It specialist.

For case, in Outlook -> Sync mail tab every bit shown on the screenshot beneath:

If yous're connecting to an Commutation mailbox and not using Role 365 email (or if you aren't certain if y'all're using Role 365 email), do the following to await upward your settings:

Sign in to your account using Outlook Web App. To become aid signing in, see Sign in to Outlook Spider web App
In Outlook Web App, select Settings > Mail > POP and IMAP on the toolbar
The POP3, IMAP4, and SMTP server proper noun and other settings you may need to enter are listed on the POP and IMAP settings page

Here are the generic settings for Outlook:

Please note: for all Outlook accounts, you must make certain that you are but logged into the web version of the account. Any other logins to the desktop version or 3rd party app volition ruin the connection.

Enable/disable SMTP AUTH for specific mailboxes

Check out Microsoft 365 admin center to make sure, SMTP AUTH on specific mailboxes is enabled:

Open the Microsoft 365 admin center and go to Users > Active users.
Select the user, and in the flyout that appears, click Mail.
In the E-mail apps section, click Manage email apps.
Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled.

How to cheque and enable IMAP

You may receive a connection mistake if you configured your Outlook.com account as IMAP in multiple electronic mail clients. Endeavor the following workaround:

Go to business relationship.alive.com/activeness and sign in using the email address and password of the afflicted business relationship
Under Recent activity, find the Session Type event that matches the most contempo time you received the connection error and click to expand it
Select This was me to let the arrangement know that yous qualify the IMAP connexion
Effort to connect to the business relationship via your IMAP client. For more data on how to use the Recent activity page, get to What is the recent activeness page?

If you lot utilize Outlook.com to admission an account that uses a domain other than @alive.com, @hotmail.com, or @outlook.com, you might not be able to sync your accounts using IMAP.

To check, if IMAP is enabled:

Open Microsoft Admin centre (Y'all may need Admin access)
Go to Users -> Active Users
Select your email account -> Mail -> Manage email apps
Сheck if IMAP is enabled:

Exercise you lot use a desktop Outlook client?

Please log in to a web browser version, using the electronic mail and password yous're inbound to Respond and see if that works there.

Make certain that the username matches your electronic mail account address. If it doesn't, specify the username in Respond too.